Frequently Asked Questions about


These are some of the most commonly asked questions about superannuation.
If you can’t see an answer to your question, please feel free to contact us and we’ll be happy to help.

Q. Is Xero SuperStream compliant?
Yes Xero is superstream compliant if you have a premium plan. First make sure that you are SuperStream ready. (All superannuation funds must have a USI number, an employees must have gender,  phone number, email address, and superannuation member number recorded in their employee details.  You need a Electronic Service Address, ABN and bank details for a Self Managed Superannuation Fund.  |
This is an article of the ATO website re Electronic Service Addresses

Q. How do we set up the Xero Automatic Superannuation function in Xero?
Then if you have not done  this already, set up the Xero Automatic Superannuation function in Xero.  If your subscription is the new Premium 5 or above, the Xero Automatic Superannuation function is included in your subscription for free. If you are using the Xero Standard plan, the extra $10 per month is worth every cent!

The process to set up the Automatic Super payment function in Xero is very simple:

  1. Register for Xero Automatic Superannuation Payroll>Superannuation
  2. Process Superannuation payments.

Q. How to lodge and approve superannuation payments?

For detailed instructions on how to do this see these 2 Xero links:
(these videos also show you how to lodge & approve the superannuation payments)

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