FAQ

These are some of the most commonly asked questions about our services. If you can’t see an answer to your question, please feel free to contact us and we’ll be happy to help.

Q: How do you set up Single Touch Payroll?

     Please follow the instructions from Xero.
Setting up STP https://central.xero.com/s/article/Set-up-Single-Touch-Payroll-STP

Q: How do you File STP with the ATO?

Follow the instructions from Xero
Filing STP with the ATO: https://central.xero.com/s/article/File-your-employees-pay-and-super-with-Single-Touch-Payroll-STP

Q: How do you fix an error in the Single Touch Payroll Submission?

Please follow the Xero instructions
Fixing an Error in STP Submission: https://central.xero.com/s/article/Fix-a-filing-error-in-a-Single-Touch-Payroll-STP-submission

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